Some workspaces cannot start due to image pulls timing out

Incident Report for Gitpod

Resolved

The issue has been resolved. We do not observe issues with image pulls anymore.
Posted Nov 19, 2024 - 16:35 UTC

Monitoring

We have identified an issue in one of our caching systems. We have disabled the cache and are currently monitoring.
Posted Nov 19, 2024 - 15:52 UTC

Investigating

We have detected that workspace image pulls are timing out for some users and are currently investigating.
Posted Nov 19, 2024 - 15:31 UTC
This incident affected: [PAYG] Workspaces.